- Unconscious incompetence: people make mistakes because they are unaware that they are missing information (e.g. the July 1 house officer transition)
- Conscious incompetence: usually following unconscious incompetence, they feel upset and embarrassed and question even their basic knowledge
- Conscious competence: over time, they feel more comfortable about their skills, knowledge, and judgment
- Unconscious competence: they trust their instincts and allow those instincts to influence their decision-making, especially when something “just doesn’t feel right.”
I commend the Navy for using simulation to minimize the consequences of unconscious incompetence and thank everyone in our armed forces not only for their service to our country but also for their dedication to training.
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